Nasir, Nasir. “Crisis Communication Management At Kaku Food: A Case Study Of Handling Negative Reviews On Social Media”. Jurnalika : Jurnal Ilmu Komunikasi 9, no. 1 (February 28, 2025): 1–11. Accessed April 22, 2026. https://jurnal.stisipwidyapuri-smi.ac.id/index.php/jurnalika/article/view/188.