NASIR, N. Crisis Communication Management At Kaku Food: A Case Study Of Handling Negative Reviews On Social Media. Jurnalika : Jurnal Ilmu Komunikasi, [S. l.], v. 9, n. 1, p. 1–11, 2025. DOI: 10.37949/jurnalika91188. Disponível em: https://jurnal.stisipwidyapuri-smi.ac.id/index.php/jurnalika/article/view/188. Acesso em: 22 apr. 2026.