Transformation of Interpersonal Communication in the Era of IoT: A Study of Digital Culture in Indonesian Society
DOI:
https://doi.org/10.37949/jurnalika91196Keywords:
IoT communication, digital culture dynamics, interpersonal communication transformation, digital interaction, collectivist cultureAbstract
This study explores the impact of interpersonal communication transformation influenced by the Internet of Things (IoT) on the quality of social relationships and the dynamics of digital culture within Indonesian society. Employing a qualitative approach with a case study design, this research examines individuals' experiences and perceptions of shifting communication patterns due to the integration of IoT devices in a culturally collective context. Data were collected through participant observation and digital documentation of interactions on social media platforms and messaging applications. The findings reveal that although IoT enhances connectivity and communication efficiency, excessive reliance on smart devices significantly reduces emotional depth and the quality of face-to-face interactions. Additionally, the study identifies selective adaptation in digital communication patterns, where Indonesian society leverages IoT to strengthen social networks without fully replacing warm and personal face-to-face interactions. These findings indicate a shift in interpersonal communication values, prioritizing efficiency and accessibility over emotional warmth. This study contributes to the development of digital communication theory within a collectivist cultural context and offers practical insights for technology developers and policymakers in designing adaptive and human-centered digital ecosystems. Future research should consider a longitudinal approach to explore the long-term effects of IoT usage on social interaction patterns and cultural value changes in digital societyDownloads
References
Alandjani, G. (2016). Multi-Platform Inter-APP Communication Solution for IOT Services Implementation. IOSR Journal of Computer Engineering, 18(05), 32–39. https://doi.org/10.9790/0661-1805013239
Amelia, A., Sembiring, A. W., Azzahra, N., Tanjung, L. A., & Aswaruddin, A. (2025). The Interpersonal Communication Process. TOFEDU: The Future of Education Journal, 4(2), 367–376. https://doi.org/10.61445/tofedu.v4i2.426
Atzori, L., Iera, A., & Morabito, G. (2010). The Internet of Things: A survey. Computer Networks, 54(15), 2787–2805. https://doi.org/10.1016/j.comnet.2010.05.010
Best, K., & Tozer, N. (2013). Scaling digital walls: Everyday practices of consent and adaptation to digital architectural control. International Journal of Cultural Studies, 16(4), 401–417. https://doi.org/10.1177/1367877912460618
Bratina, T. (2023). Digital Devices and Interpersonal Communication Over Time. Revija Za Elementarno Izobraževanje, 425–439. https://doi.org/10.18690/rei.2958
Degan, K. S. (2021). Communication and Digital Culture in Present Scenario (pp. 51–57). https://doi.org/10.1007/978-3-030-66218-9_6
Eusufzai, F., Bobby, A. N., Shabnam, F., & Sabuj, S. R. (2024). Personal internet of things networks: An overview of 3GPP architecture, applications, key technologies, and future trends. International Journal of Intelligent Networks, 5, 77–91. https://doi.org/10.1016/j.ijin.2024.02.001
Farisma, J. A., Pringgowati, N., & Permata, A. A. C. (2024). Keterampilan Komunikasi Interpersonal Dalam Menjaga Hubungan Yang Sehat Dan Produktif Di Era Digital Dalam Lingkup Mahasiswa Pariwisata Universitas Brawijaya. TUTURAN: Jurnal Ilmu Komunikasi, Sosial Dan Humaniora, 2(3), 132–140. https://doi.org/10.47861/tuturan.v2i3.1070
Fleischmann, C., Cardon, P., & Aritz, J. (2020). Smart Collaboration in Global Virtual Teams: The Influence of Culture on Technology Acceptance and Communication Effectiveness. https://doi.org/10.24251/HICSS.2020.045
Ganiem, L. M., Setiawati, R., Suardi, S., Nurhayai, N., & Ramdhani, R. (2024). Society in the Digital Era: Adaptation, Change, and Response to Communication Technology. Journal International Dakwah and Communication, 4(1), 123–135. https://doi.org/10.55849/jidc.v4i1.639
Gao, L. (2023). The art of communication in the digital age: Trends, challenges, and innovations. International Journal of Education and Humanities, 11(3), 287–290.
Guo, B., Zhang, D., & Wang, Z. (2011). Living with Internet of Things: The Emergence of Embedded Intelligence. 2011 International Conference on Internet of Things and 4th International Conference on Cyber, Physical and Social Computing, 297–304. https://doi.org/10.1109/iThings/CPSCom.2011.11
Gupta, G. (2021). Mobile Usage and its Impact on Interpersonal Relationships and Work Efficiency. South Asian Research Journal of Business and Management, 3(1), 23–33. https://doi.org/10.36346/sarjbm.2021.v03i01.003
Hofstede, G. (2003). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations. Behaviour Research and Therapy, 41(7), 861–862. https://doi.org/10.1016/S0005-7967(02)00184-5
Holkar, R. (2022). How Digital Communication is Reshaping Interpersonal Relationships in Urban India: A Study of Communication Trends Among Young Adults. Journal of Public Representative and Society Provision, 2(3), 89–94. https://doi.org/10.55885/jprsp.v2i3.233
Kamalipour, Y. K. (2024). Global communication: A multicultural perspective (4th ed.). Rowman & Littlefield.
Kartini, Dwi Arlintang, Fathurrahman, Ezzlan Bayu Setiawan, Bayu Febrian Al-Farabi, Alwan Galib, & Nazma Ainina. (2024). Tinjauan Kritis terhadap Teori Komunikasi Interpersonal: Implikasi terhadap Hubungan Sosial dalam Era Digital. VISA: Journal of Vision and Ideas, 4(1). https://doi.org/10.47467/visa.v4i1.1420
Lifintsev, D., & Wellbrock, W. (2019). Cross-cultural communication in the digital age. Estudos Em Comunicação, 1(28).
Moreno-Aguilar, Ma. A. (2023). Resistance to digital change, a factor that affects learning and impacts the academic performance of the university student. Revista de Políticas Universitarias, 26–34. https://doi.org/10.35429/JUP.2023.17.7.26.34
Salsabila, N. Y. (2023). The Relationship between Social Interaction and Interpersonal Communication in Class X-XI Students at UPGRIS Laboratory High School. Formosa Journal of Applied Sciences, 2(6), 1245–1270. https://doi.org/10.55927/fjas.v2i6.4639
Shafique, K., Khawaja, B. A., Sabir, F., Qazi, S., & Mustaqim, M. (2020). Internet of Things (IoT) for Next-Generation Smart Systems: A Review of Current Challenges, Future Trends and Prospects for Emerging 5G-IoT Scenarios. IEEE Access, 8, 23022–23040. https://doi.org/10.1109/ACCESS.2020.2970118
Solihin, O. (2023). Transformasi budaya digital: Interaksi komunikasi interpersonal penjual dan pembeli. Media Bahasa, Sastra, Dan Wahana Budaya, 29(1), 1–10.
Souza, D., Iwashima, G., Farias da Costa, V. C., Barbosa, C. E., de Souza, J. M., & Zimbrão, G. (2024). Architectural Trends in Collaborative Computing: Approaches in the Internet of Everything Era. Future Internet, 16(12), 445. https://doi.org/10.3390/fi16120445
Spradley, J. P. (2016). The ethnographic interviews. Long Grove.
Turkle, S. (2015). Reclaiming conversation: The power of talk in a digital age. Penguin Press.
Whitmore, A., Agarwal, A., & Da Xu, L. (2015). The Internet of Things—A survey of topics and trends. Information Systems Frontiers, 17(2), 261–274. https://doi.org/10.1007/s10796-014-9489-2
Yin, R. K. (2014). Case study research: Design and methods (5th ed.). Sage Publication.
Zuhra, F. (2022). The Effect of Interpersonal Relationships on Job Satisfaction Through Organizational Culture at the Camat Office, Samalanga District, Bireuen Regency. International Journal of Economics (IJEC), 1(2), 396–404. https://doi.org/10.55299/ijec.v1i2.274
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Amelia Sholikhaq, Ayi Krisnha Widya Adhi Nugraha, Ibnu Adham

This work is licensed under a Creative Commons Attribution 4.0 International License.







